Case study: bringing about positive team behaviour change

Case study: bringing about positive team behaviour change

Key issues

Company with a cashflow challenge following a major acquisition

Lack of S&OP generating inadequate inventory, impacting customer service

A commando-type, fast-track S&OP implementation to create a sense of urgency

Value Race used to engage the whole company, not just Supply Chain as before 


The solution

Matthieu Schmidt (Bel) / Value Games website
╩║Value Race was used as a transformation accelerator. It was a driving force to spread the interest for a transversal and collective approach. The competition we played was very much like real life.╩║
Matthieu Schmidt
Vice-President, SBM Europe 

Results achieved

Full commitment to S&OP by local teams

26% inventory decrease
over 12 months

Customer service improvement

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